Returns and Exchanges

Born of Water is committed to customer satisfaction. While we are constantly striving to provide our customers with the information they need to make educated online purchases, we understand there is no substitute for trying on a garment.

We want you to have peace of mind in knowing that you can always return your purchase for a full refund of the product price, if, after holding it in your hands or trying it on, you are not completely satisfied.

If you receive merchandise that you are unhappy with for any reason, simply return it to Born of Water within 30 days of delivery - in the original, unused condition that you received it - and you will receive a full refund of the purchase price. After 30 days and up to 60 days we will issue a store credit that is good for one year.

If you would like to make a return of exchange, please contact customer service at 1-800-661-9352 or http://www.bornofwater.com/index.php/contact for a return authorization number.


IMPORTANT NOTES

• Clothing must be returned in original condition for resale, unless it’s defective.
• Clothing must be returned clean, unused and unwashed – no pet hair, human hair, smoke odors, or makeup stains.
• Clothing must be returned with all labels and tags attached.
• Use your own secure packaging for return or exchange
• Customers are responsible for all shipping charges on returns and exchanges, unless the return is a result of our shipping error.
• Returns are refunded in the method of original payment.
• Your return will be processed and your credit card will be refunded approximately 5 business days after we receive your return.